Mental health data: MOVEON collects emotional information such as mood, thoughts, and contact urges. We treat this data with the highest level of care. We never use it for advertising or share it with third parties for commercial purposes.
Table of contents
This Privacy Policy describes how MOVEON ("we", "us", or "our") collects, uses, and shares information when you use our mobile application (the "App"). We are committed to protecting your privacy and being transparent about our data practices.
MOVEON is an emotional support app designed to help you get over a breakup and maintain your commitment to no contact. It is developed and operated by an independent developer based in Spain.
When you complete the onboarding process, we collect:
| Data | When collected | Required |
|---|---|---|
| Reasons for the breakup | Initial onboarding | Yes — personalises your experience |
| Negative experiences in the relationship | Initial onboarding | Yes — powers the panic button |
| Initial emotional level | Initial onboarding | Yes — calibrates the tools |
| Notification preferences | Initial onboarding | Optional |
| Daily mood | Each emotional check-in | Optional |
| Thoughts about your ex | Each emotional check-in | Optional |
| Contact urge log | Each emotional check-in | Optional |
| Action log (texted / didn't text) | Each emotional check-in | Optional |
The following data is stored only on your device and is not transmitted to our servers:
| Data | Collected by | Purpose |
|---|---|---|
| Anonymous device identifier | PostHog | Aggregated usage analytics |
| Screens visited, features used | PostHog | Improve user experience |
| App version, iOS version | PostHog | Error diagnosis |
| Purchase history and subscription status | RevenueCat | Subscription management |
| Apple purchase identifier (anonymous) | RevenueCat / Apple | Verify and restore purchases |
| Push notification token | Apple APNs | Deliver reminders and encouragement |
What we do NOT collect: your real name, email address, phone number, location, photos, contacts, biometric data, or any information that directly identifies you. The app works without a user account.
| Purpose | Legal basis (GDPR) |
|---|---|
| Personalise panic button messages with your story | Contract performance (Art. 6.1.b) |
| Calculate and display your no-contact streak | Contract performance (Art. 6.1.b) |
| Show your emotional pet's status and evolution | Contract performance (Art. 6.1.b) |
| Send reminder and encouragement notifications | Consent (Art. 6.1.a) — granted in notification settings |
| Analyse anonymous usage to improve the app | Legitimate interest (Art. 6.1.f) — no personal identification |
| Manage your subscription and payments | Contract performance (Art. 6.1.b) |
We use the following third-party services. By using the app, their privacy policies also apply:
We do not sell your personal data. We share information only in these limited cases:
We never share emotional, onboarding, or check-in data with third parties for any commercial purpose.
| Type of data | Retention period |
|---|---|
| Emotional data (check-ins, onboarding) | While the app is installed on your device. Deleted on uninstall or upon request. |
| Streak and pet data | While the app is installed. Deleted on uninstall. |
| Analytics data (PostHog) | Maximum 12 months in anonymous, aggregated form. |
| Subscription data (RevenueCat) | Per RevenueCat's policy, typically up to 3 years for accounting and support. |
You may request early deletion of your data at any time by contacting us (see section 13).
We implement appropriate technical measures to protect your personal information:
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Important: MOVEON is an emotional support and motivational tool. It is not a medical, psychological, or therapeutic service and must not be used as a substitute for professional care.
The content and messages in the app are informational and motivational in nature. They do not constitute clinical advice and are not monitored by healthcare professionals.
If you are experiencing a severe emotional crisis or thoughts of self-harm, please contact a mental health professional or your local emergency services. In Spain: 024 (crisis line) or 112 (emergency).
MOVEON is designed for people aged 17 and over. We do not knowingly collect personal data from minors below that age. If you are a parent or guardian and believe your child has used the app and provided personal data, contact us immediately and we will delete that information.
In compliance with COPPA, we do not knowingly collect data from children under 13. If we detect a user under 13, we will delete their data immediately.
The app uses push notifications to deliver daily reminders and streak encouragement. Notifications are:
We may update this Privacy Policy from time to time. When we make material changes, we will notify you by:
Your continued use of the app after changes take effect constitutes acceptance of the updated policy.
As an EU resident, you have the following rights over your personal data:
Data protection authority in Spain: AEPD (Agencia Española de Protección de Datos) — aepd.es. You can lodge a complaint with the AEPD if you believe your rights have not been respected.
To exercise any of these rights, contact us at the email below. Please include "GDPR Request" in the subject line and specify which right you wish to exercise. We will respond within one month as required by GDPR.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out: